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Site Details of: Mortgagebot.com
Total Page View: 36 and Total Site Visit: 12
Total visitors who Rated this site: 0 : (0%)
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Current Overall Rating: 1.35
Rate this Site
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| Site Title: |
Mortgagebot.com
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| URL: |
http://www.mortgagebot.com/
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| Category: |
Mortgages
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| Description: |
Mortgagebot.com is a subsidiary of M&I Bank, a top-30 mortgage originator in the U.S., lending over $2 billion annually in new mortgages. Along with outstanding customer service, competitive rates and a newly designed Web site, Mortgagebot.com offers consumers instant approvals, city-specific closing costs and rate locks online. Ranked number three in Overall Cost, Mortgagebot.com plays to its confidence in its rates by providing visitors a real-time tool that compares Mortgagebot.com rates with those of five other online lenders, making it a favorite for the Rate Hunter.
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| Benefits: |
Mortgagebot.com ranked number one for Overall Score for the second consecutive quarter, offering new improvements with its recent site redesign that includes an expanded product set, a streamlined application and expanded online help. Mortgagebot.com offers a wide variety of Adjustable Rate Mortgages (ARM`s), a Loan-to-Value limit recently increased to 95%, and financing for second homes, investment properties and two to four unit properties throughout the U.S. Customer service is high tech and high touch, with integrated help available throughout the application process. (E-mail, toll-free phone service and live chat are available on every page, including the homepage.) Customer service representatives deliver outstanding advice. (Mortgagebot.com says these representatives average over eight years of mortgage industry experience.)
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| Shortfalls: |
Mortgagebot.com`s lowest rate money back guarantee requires the consumer to close a loan to receive payment. Further, the firm does not guarantee it will match a competitive rate. To lock in a rate, the consumer must be approved and pay an application deposit. Sub-prime borrowers are funded by a separate division within M&I Bank. Finally, during its early May re-launch, we found the new site to be slow and unreliable.
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| Review Scores: |
| Category | Scores | Ranks | | Overall | 1.35 | 82 | | Ease Of Use | 0.00 | 368 | | Customer Confidence | 0.00 | 368 | | On-Site Resources | 7.00 | 36 | | Relationship Services | 6.50 | 109 | | Cost Effective | 0.00 | 368 |
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