Site Details of: Progressive Insurance

Site Title:	Progressive Insurance
URL:	http://www.progressive.com/
Category:	Insurance Carriers
Description:	Progressive Insurance, headquartered in Cleveland, OH, offers automobile, watercraft and homeowners insurance information through a highly functional and easy to use Internet offering. Progressive`s online quote process makes it nearly impossible to enter erroneous data by automatically pointing out invalid or missing entries. Consumers in nearly every state in which the firm issues policies can purchase insurance entirely online. Progressive added additional firepower to its online offering this spring by reducing the number of questions asked as part of the auto quote form.
Benefits:	Progressive offers online vehicle insurance shoppers an extremely functional Web offering supporting online quotes, purchases and policy service capabilities. This spring, Progressive added North Carolina to the nearly complete listing of states supported by instant online auto quotes (qualified consumers can also apply and purchase policies entirely online). The firm is one of only two carriers on the Gomez Scorecard offering comparison quote estimates from other carriers alongside its own. Current policyholders can access and make changes to their policies via a password-protected interface.
Shortfalls:	Consumers seeking an anonymous platform for requesting vehicle insurance quotes won`t find it at Progressive. The firm requires consumers to provide their personal information (such as their name and e-mail address) to receive a quote. Unlike several other leading auto insurers, Progressive does not offer consumers the option of using a "quick" form for rate estimates.
Review Scores:	Category Scores Ranks Overall 1.35 94 Ease Of Use 0.00 358 Customer Confidence 0.00 358 On-Site Resources 7.00 51 Relationship Services 6.50 147 Cost Effective 0.00 358