| Site Title: |
National InterBank
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| URL: |
http://web.archive.org/web/20010625045834/www.gomez.com/deals/profile.asp?topcat_id=1&product_id=50001925&r=4
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| Category: |
Bank
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| Description: |
National Interbank accepts applications for its deposit products from customers in all 50 states. Customers can access their account information online, pay bills and transfer between these deposit accounts. National Interbank`s partnership with Mail Box Etc, allows customers to conveniently make deposits at each location, free of charge.
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| Benefits: |
New this quarter, National Interbank has launched consolidated loan calculators that provide home mortgage, savings and retirement calculators. In addition, a UPS tracking tool enables customers to track the status of their mailed items from Mail Box Etc. A forms library enables customers to access useful forms from one convenient location.
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| Shortfalls: |
National Interbank could provide a broader selection of loan products for its customers. It should also consider enabling customers to view their loan information via the Web interface. National Interbank could also help its customers by providing an electronically submitted form for reordering checks.
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| Review Scores: |
| Category | Scores | Ranks | | Overall | 1.20 | 173 | | Ease Of Use | 0.00 | 220 | | Customer Confidence | 0.00 | 220 | | On-Site Resources | 6.00 | 150 | | Relationship Services | 6.00 | 192 | | Cost Effective | 0.00 | 220 |
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