Site Details of: Charter One Bank

Total Page View: 157 and Total Site Visit: 19
Total visitors who Rated this site: 0 : (0%)

Current Overall Rating: 1.30
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Site Title:

Charter One Bank

URL:

http://www.charterone.com/

Category:

Bank

Description:

Charter One Bank makes its debut on the Gomez Internet Banking Scorecard. Based in Cleveland, OH, the bank offers deposit and loan products to customers through its site. The bank`s mortgage arm, Charter One Direct, is featured on the Gomez Internet Mortgage Scorecard.

Benefits:

Charter One Bank offers an integrated application, allowing customers to sign up for multiple accounts at one time. The bank also facilitates the application process for new customers by enabling them to electronically fund new accounts (new customers can fund their accounts via the Automated Clearing House Network or credit card transfer from any financial institution). The bank also provides key account information on all products, such as the amount and date of last payment for a personal loan.

Shortfalls:

Charter One Bank could make its offering more competitive by providing ATM reimbursements to customers. Furthermore, the bank does not currently offer credit cards.

Review Scores:

Category	Scores	Ranks
Overall	1.30	115
Ease Of Use	0.00	218
Customer Confidence	0.00	218
On-Site Resources	6.50	90
Relationship Services	6.50	132
Cost Effective	0.00	218